🎧 Get in Touch

Contact Us

We're here to help — 24 hours a day, 7 days a week.

For non-urgent queries — we respond within 24 hours. For immediate assistance, please call our toll-free number above.

📍
Business Operations
Travel Resolution Hub
📮248E Porchester Road
Takanini, Auckland 2112
New Zealand

Providing assistance to US and international travelers.

What We Help With

  • Flight bookings and reservations
  • Flight changes and date amendments
  • Cancellations and refund requests
  • Refund entitlements and processing
  • Baggage allowances and lost baggage
  • Flight disruptions and rebooking
  • Airline policies and passenger rights
  • Travel credits and voucher queries

Before You Call

  • 🎫
    Booking reference readyHave your booking confirmation number or PNR handy
  • 📅
    Know your travel datesNote your departure date, destination, and flight number
  • 💳
    Payment method readyHave the card you booked with available if needed
  • 👤
    Passenger detailsFull name as it appears on your booking

Operating Hours

Our team is available every day of the year — including public holidays.

🕐 Available 24 Hours · 7 Days a Week

Travel Resolution Hub is an independent flight assistance and information service. We are not affiliated with, endorsed by, or acting as agents of Delta, United, American Airlines, Southwest, or any other airline. All fares, availability, policies and refund rules are set solely by airlines. Final decisions are made by airlines under their terms and applicable US law. A base service fee of $50 USD applies per case; additional charges may apply depending on the complexity of the case and the assistance required — all fees are disclosed before any action is taken.