All Australian routes
From Sydney to
the world.
Domestic hops or international departures — we handle flight assistance across every major Australian route and airline.
Real flight specialists for Australian travellers. Book, change, or cancel — one phone call is all it takes. Real people, no bots, no hold music.
A real person picks up within minutes. Your issue sorted, confirmed on the call.
Domestic hops or international departures — we handle flight assistance across every major Australian route and airline.
From urgent same-day changes to complicated cancellations — our AU flight specialists have handled it all, thousands of times.
Find available seats on domestic and international flights from Australia across all major carriers, sorted on the call.
Call to bookDate, route or name change — managed on the call. Same-day rebooking available when you need to move fast.
Call to changeCancel clearly. We explain your refund and credit entitlements under each airline's policies and process it with you.
Call to cancelCredit vouchers, partial refunds, fare rules — we demystify airline policies and tell you exactly what you're entitled to.
Call for guidanceAdd checked luggage, query allowances, request special assistance or ask about sports equipment fees.
Call about bagsMissed your flight? Delayed? Call immediately — we find the next option and rebook you without delay.
Call nowDial our toll-free number. A real flight specialist answers within minutes — no IVR, no press-1-for-options, no bots.
Give us your booking reference and explain what you need. We pull it up and walk through your options live.
Changes, cancellations, new bookings confirmed while you're still speaking. Confirmation sent immediately after.
We provide assistance and information for travellers flying with Australian and international carriers including Qantas, Virgin Australia, Jetstar, Rex, and many international airlines. Our specialists are familiar with the booking and change policies of all major carriers operating to and from Australia.
Yes. Our specialists can assist with same-day flight changes and cancellations — available 24/7. We help you understand your options under each airline's fare rules and guide you through the process on the call.
Service fees may apply depending on the type of assistance required. Our specialists will clearly explain any applicable fees before any action is taken, so you always know what to expect before proceeding.
No. ARM Globals is an independent flight assistance and information service. We are not affiliated with, endorsed by, or acting as agents of any airline. All fare decisions, refunds, and policy rules are ultimately set and enforced by the airlines themselves.
If your flight was cancelled by the airline, you may be entitled to a full refund, rebooking on the next available service, or travel credit. Our specialists can explain your rights under the airline's conditions of carriage and Australian Consumer Law, and help you understand the steps to take.
Yes. We assist with both domestic Australian routes and international flights departing from Australian airports. Whether you're flying to New Zealand, Asia, the UK, or anywhere else, our specialists can help you navigate your options.
Don't spend hours on hold. Call us — a specialist picks up fast, and your problem is resolved on the call. Simple, fast, human.
ARM Globals is an independent flight assistance and information service. We are not affiliated with, endorsed by, or acting as agents of Qantas, Virgin Australia, Jetstar, Rex, or any airline. All fares, availability, and refund policies are set solely by airlines. Final decisions are made by airlines under their own terms and conditions. A base service fee of $50 AUD applies per case; additional charges may apply depending on the complexity of the case and the assistance required — all fees are disclosed before any action is taken.